Introduction
myresort.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resort management platform.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Business information (resort name, address, GST number)
- Payment and billing information
- Guest data that you input into our system
- Communications you send to us
Automatically Collected Information
When you use our platform, we automatically collect:
- Log data (IP address, browser type, operating system)
- Usage data (features used, pages visited)
- Device information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Payment processors for transaction handling
- Channel partners (OTAs) with your authorization
- Legal authorities when required by law
- Business partners with your consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Guest booking data is retained as required for tax and legal compliance in India.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent
Cookies
We use cookies and similar technologies to collect information and improve your experience. You can control cookies through your browser settings. See our Cookie Policy for more details.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
myresort.io
The Indian Holidays, 1st Floor
300 B B Gangully Street
Kolkata - 700012, WB, India
Email: privacy@myresort.io
Phone: +91 90 5439 5439